Plug it back in and power up. Wait momentarily for the device to automatically install. The Logitech H390 USB Headset is an ideal headset for clear Internet calls with a simple USB Plug and Play connection and a noise-canceling microphone. Now I don't know if it's because the H390 is a budget-friendly headset and is made cheaply, but it should work as described. When the volume exceeds 120 decibels, direct damage can even occur. Are you there. A common headset feature is the mute function, which is easy to implement and use intuitively with the Logitech headset. Check the systems privacy settings. . Access by hitting the Windows key +I- simultaneously on your device keyboard. My mute button is NOT working, as I have tested it several times Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black Model: 981-000014 | SKU: 9618932 4.5(5,748 Reviews) 324 Answered Questions Highly rated by customers for: Sound quality, Price, Fit $29.99 Add to Cart Show only Answered Questions ( 324) Sort by: Showing 1-20 of 326 questions People are asking about Usb (72) Compatibility (117) Try to unplug and replug the headset.3.) Explore hybrid learning, Building a distance learning classroom for Delta Air Lines' TechOps division. Best Secret Revealed! Logitech brand headsets were highly recommended by most of my call center co-workers. i was thinking could it be usb a versus usb c issue? Fine-tuned 30 mm audio drivers deliver enhanced digital audio for meetings, music, and more. Press button to deactivate. Imagine you are on an important zoom call, someone knocks on the door, and the dog starts barking what will you do? Simply look for the Mute tab under the Logi Tune application. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. Try to use the headset in a different program/software.7.) Follow the instructions if there's. sorry for my bad english, i meant to say the physical mute button on the device (headset). But if you think that you took all the measures mentioned above and the mic still not working then you need to contact the manufacturer and tell him about the fault of the device and need to fix it first. Select the connected Logitech USB Headset . Set-Up Your Product in Windows: 1. Adjust the microphone volume on your computer or chat application. 2023 Best Buy. EPOS/Sennheiser. 2 In-Line Headset Controls. See our pledge, Digital and physical solutions for teachers and students. Some of those cases were solved by de-energizing the system (even when you reboot equipment still has power). This manual is available in the following languages: English. Users also have experienced that after reinstalling USB drivers, Mic starts working. Off-white. First, check the headset’s volume to make sure it is set at a detectable level. Thank you 0 1 comment USB headset features premium audio drivers and advanced noise-canceling mic. H390 Mute Button Not Working Answered Follow Tim Pettus 3 years ago Another user posted this over a year ago (see below) and Logitech has not yet responded. Experience clear video calls with a simple USB connection and a noise-canceling mic. A volume above 80 decibels can be harmful to hearing. You will soon see that its incredibly straightforward. Limit 2 per household Specs & Details System Requirements "@type": "FAQPage",
Is the USB cable connected to your device correctly and securely? I can have background noise at times and may need to mute my headset. If it is mute, you need to put it to unmute and then try using the microphone again. Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. Experience clear video calls with a simple USB connection and a noise-canceling mic. }
On the next window, under Output settings, click Test to test if the headset is working. Try to restart your computer.5.) The red led is blinking which indicates that it is muted. This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. A few seconds after flipping the mic up to mute it, or pressing the mute button on the headset, it would start playing static. Try to press the mute button 3 times6.) What is the width of the Logitech ClearChat H390? Is your question not listed? Stumped on a Tech problem? See all questions about this product Showing 1-3 of 3 answers yes, the big round thing with a red light. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black 4.5(5,663) $21.99 Save $8 Was $29.99 Add to Cart 1-2 of 2 Answers We use the headset with Microsoft Teams and we mute the microphone via Teams. "text": "Logitech offers a 3-year limited product warranty. Complete your setup with the right keyboard, mouse, headset, and webcam for better typing and navigation, plus superior audio and videoso you can conquer just about any task from home. Does it have a mute mic button specifically??? Press to mute, press again to talk. This article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha Other supported devices Access by hitting the Windows key +I- simultaneously on your device keyboard. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? You can try to plug the headset into another USB port. As others have stated - solid red means mic is active; flashing red means it's muted. + Very inexpensive - $39.99 MSRP. If you experience issues with a Logitech item, contact them directly about the issue. (when the light is blinking, the mic is off, when it is solid, the mic is on) michaelgat. Ask your question here. First, we need to find out the reason why the headset mic is not working. Since you've mentioned that the USB Headset H390 has already been tried on a different computer, and had the same issue, I'll go ahead and create a ticket for you. Sometimes the issue comes with one application only. http://support.logitech.com/en_us/downloads, http://support.logitech.com/en_us/contact, http://support.logitech.com/en_us/article/warranty]. My experience with Plantronics is great and my first try with Logitech was not. Are you a Logitech user? "name": "What can I do if the mic is not working? Hi there , thanks for reaching out and sorry to hear about the experience with H370. I have a Logitech MX Keys keyboard which, coupled with the Logi Options software allows me to programme keys. Logitech - Zone Wireless and Zone Wired headsets are designed for busy workspaces and are certified for Microsoft Teams. Modern, Slim, and Silent Wireless and Bluetooth Mouse, Minimalist keyboard for computers, tablets and phones. Make sure that the headset is directly plugged into your computer.2.) Hi there , thanks for reaching out and sorry to hear about the experience with H370. "acceptedAnswer": {
When the light flashes on the mute button you know the mic is muted. No, it doesn't do it very well. Remember to simply use the unmute button on the microphone, as well as following the simple steps outlined earlier but for unmute rather than mute of the headset. It is very frustrating. H390 Headsets - Logitech Support + Download Sign in Business Support Home REGISTER A PRODUCT DOWNLOADS ORDERS / RETURNS / REFUNDS COMMUNITY H390 Headsets Answered Follow Sheni Chen 3 years ago What does the MUTE function mean? General Performance Headphones Microphone System requirements Ports & interfaces Packaging data Logistics data Weight & dimensions Packaging content Quantity 1 Other features User guide Frequently Asked Questions To recap, here are the steps to follow when you want to unmute your Logitech headset: When you unmute, those on the other end of the line will hear you once again. We would like to show you a description here but the site won't allow us. Logitech New logitech h390 USB Headset with noisecanceling Microphone Bulk Packaging, 5.8 Ounce Does it have a mute mic button specifically??? Then select properties. Click "Set Default," and then click "OK.". Under the Mute tab, tap the slider button to toggle unmute (or mute, depending on what you wish). .noScriptNotDisplayExpander { display : none; } Did you ever get this sorted out? ",
},
11 points; 64 months ago; from completed build Wonderful Workstation. Read the case study, Yes, I want to receive news and product emails. }
"@type": "Question",
Ask Your Own Computer Hardware Question. Fine-tuned drivers for enhanced digital audio. Choose "Logitech USB Headset H390.". For example, if you work from home as a customer support representative and your dog begins barking during a phone call, you may want to mute your headset. Power on your headset. Do I need to return the headset for repair? 2. mine does the same thing but i know how to use the mute n no it is not on. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How To Connect Apple Pencil 1 to iPad Pro 2020, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? The distance between the two devices that exchange data can in most cases be no more than ten metres. Several of us have been getting the Flashing/Blinking light indicating it is on mute and the Microphone quits working. Connect the headset to a computer using the USB-A charging cable. Solution (s): Disconnect the headset, and then reconnect it to see if this reactivates the mute switch. Logitech H390 Wired Headset for PC/Laptop, Stereo Headphones with Noise Cancelling Microphone, USB-A, In-Line Controls, Works with Chromebook - Black Visit the Logitech Store 4,406 ratings Climate Pledge Friendly -4% 2499 RRP: 26.15 Colour Name: Black Pattern Name: H390 See more About this item The Logitech ClearChat H390 has a width of 151 mm. When the mic is muted the red light will flash. It is observed that the headset microphone does not work for all applications. The 1.9 m cable gives you the freedom to stand up and stretch during long conversations. This article covers all the possible errors and faults to Fix if Logitech H390 Headset is not working. 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